Refund & Return Policy for PulseVita

At PulseVita, customer satisfaction is important to us. We strive to deliver quality products in proper condition. If you face any issue with your order, please review our refund and return policy below.

Eligible Refund & Replacement Cases

We offer refunds or replacements in the following situations:

• Product received is damaged during transit

• Wrong product delivered

• Product received in defective condition

• Package received in tampered condition

Reporting an Issue

To request a refund or replacement, customers must contact us within 7 days of receiving the order.

Please email us at:
devak0369@gmail.com

Kindly include:

• Order ID

• Clear photos/videos of the product and packaging

• Brief description of the issue

Our team will review the request and respond within 1–2 business days.

Refund Process

Once the refund request is approved, the refund will be processed within 2–5 business days.

Refunds will be issued via:

• Bank Transfer

• UPI

• Original payment method (where applicable)

Non-Refundable Situations

Refunds or returns will not be applicable in the following cases:

• Change of mind after delivery

• Incorrect usage of the product

• Minor packaging dents or outer box damage that do not affect the product quality

• Requests made after 7 days of delivery

• Products already used extensively

Cancellation Policy

Customers may request order cancellation before the order is delivered by contacting us through email.

To request a cancellation, customers can email us at:
devak0369@gmail.com

If the order has not been shipped or is still in transit, we will make reasonable efforts to cancel the order and process the applicable refund.

Once the order has been successfully delivered, cancellation requests will not be accepted.

Contact Us

For any refund, return, cancellation, or order-related queries, please contact:

Email us at:
devak0369@gmail.com

We are committed to resolving customer concerns fairly and promptly.